The Privacy Policy of VD Cabs governs the collection, usage, and sharing of any personal information provided by the user. At VD Cabs, we consider your privacy our topmost priority. We ensure secure storage of your data and make all efforts to prevent misuse or unauthorized access to your personal information.
VD Cabs collects user information solely to deliver and improve our car rental services. By using our services, you agree to the terms stated in this Privacy Policy. Users have the right to withdraw their consent and terminate services by deleting their account from our database.
Personal Information We Collect
When a user registers or makes a booking through VD Cabs’ website or mobile application, we collect the following information for identification and verification purposes:
- Full Name
- Contact Number
- Residential Address
- Email ID
- Date of Birth
- Billing Address
- Credit/Debit Card Details (for payments)
By providing the above information, the user consents to the terms of this Privacy Policy. VD Cabs may also use this information for service improvements, audits, data analysis, research, and customer support enhancements. Occasionally, users may be invited to participate in surveys for feedback.
Information Collected During Rental
- Location Tracking: All VD Cabs vehicles are equipped with GPS tracking devices for user safety and vehicle security. Vehicle locations are tracked in real-time but will only be shared with law enforcement or insurance companies in case of theft, accidents, or mishaps.
- Vehicle Usage Data: Driving behavior and usage patterns may be monitored to prevent misuse or damage to VD Cabs vehicles.
- Driver’s Record: VD Cabs reserves the right to verify the user’s driving license and driving history from relevant authorities to ensure compliance with traffic rules.
Non-Personal Information
VD Cabs may collect non-personally identifiable information such as:
- Device Information
- IP Address
- Browser Data
- Usage Statistics
This information is used to analyze trends, improve website functionality, and enhance user experience. Non-personal information may be shared with third-party service providers for analytical purposes.
Sharing of Personal Information
- Service Providers: VD Cabs may share your personal information with third-party service providers for processing bookings, payments, and customer support.
- Legal Requirements: We may disclose user information if mandated by law, legal proceedings, law enforcement agencies, or to safeguard public interest and enforce our Terms of Service.
- Business Transfers: In case of mergers, acquisitions, or restructuring, user information may be transferred to the concerned third party.
Cookies & Tracking Technologies
VD Cabs uses cookies and similar technologies to collect non-personal information. Cookies help in enhancing website performance and providing a personalized browsing experience.
Users may opt to disable cookies through their browser settings. However, this may affect certain functionalities of the website.
Data Security
VD Cabs ensures strict measures are taken to safeguard your personal data against unauthorized access, misuse, or loss. All payment transactions are encrypted using SSL (Secure Socket Layer) technology.
We store user data on password-protected servers and restrict access to authorized personnel only. Users are advised to keep their account credentials confidential and avoid sharing sensitive information with anyone.
User Rights
- Users can update or correct their personal information.
- Users can withdraw consent and terminate their VD Cabs account at any time.
- For any queries regarding data privacy, users can reach out to our support team.
Updates to Privacy Policy
VD Cabs reserves the right to amend this Privacy Policy at any time. Any changes will be updated on this page, and users are encouraged to review the policy periodically.